Frequently Asked Questions

When having problems with the application, who should I contact?

Should you have any questions or concerns, please contact us via email 

If you still have further inquiries after going through our FAQ, you may contact our Support Team through the following methods:

  1. Email: – usually ELSA will respond to you within 24 hours (excluding Saturdays, Sundays, and holidays)
  2. Live chat on the Facebook page: ELSA Speak. We will support replying messages from 9 am to 9 pm all day.

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