Activate/pay for a package without logging into your Email / Facebook account
If you accidentally activate/pay for the program without logging into an account associated with Email / Facebook. Your account will be in Guest account status. To fix this problem, follow these steps with the phone you used to purchase this subscription
- Log out of the current account to return to this page
- Press Next and Skip until you reach this Screen
- Choose “I’ll do it later” as the image below
- Go to Settings -> Your Profile, you will see you are using the Guest Use
- Choose SignUp with a NEW email/Facebook that you have never used to Sign In ELSA
As a result, kindly check if you can SignUp with your annual membership, and your progress is saved
Finally, Restore purchase: Open ELSA Speak app → Profile→ Get ELSA Pro → Restore to purchase → Check package status (in case you sign up but the account is still free)
